It’s no good landing new clients if you can’t look after them.
Whatever you do, your clients expect you to deliver. And the better you deliver, the more likely the client is to refer you to others and order again.
Without great customer service, you have a leaky sales bucket that will never be a stable business.
MySalesMachine seamlessly transitions a new client to a customer needing service. All elements of your product or service delivery can be logged and managed from MySalesMachine if you wish. It can be extended to meet every requirement we have so far experienced.
Inbound emails and calls can be automatically logged and allocated to the right person for action with outcomes logged in the system alongside any other useful information for you.
MySalesMachine allows you to see the bigger picture; which customers need the most attention, which marketing channels produce problem clients and so on.
If you can measure it, you can manage it.